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Z1 freezing when opening basic apps, the power button isn't working either

Ricardo951
Visitor

Z1 freezing when opening basic apps, the power button isn't working either

Many apps (including basic ones eg. Camera, Contacts) make the phone freeze for a second, then I just get the "not responding"error. When I press the camera icon I just get a black screen. Exporting contacts also makes the phone freeze for a few  seconds. So does Facebook, so does Youtube, so does most of the apps in my phone. I can turn of my phone manually holding the power off key, but if I want to boot it back up I have to do the force restart thingy (when you hold like 2 buttons at the same time) because holding the power key doesn't turn the phone back on. 

I've tried everything from safe mode to the red button thing, but nothing helps.

Help please

8 REPLIES 8
Ricardo951
Visitor

Bump. Anyone? I've also realized that the phone doesn't fully turn off using the power key, the screen stays a little bit lit. 

Ricardo951
Visitor

I just tried clearing the Cameras cache, but I can't because the cache doesn't even load, I just get "computing" instead of data. Can someone help me?

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_alexdon_
Expert
Ricardo85
Visitor

Well, you could atleast read what I posted above.

>Tried everything from safe mode to the red button thingy

Ricardo85
Visitor

And now I can't download anything from the playstore, the "downloading" line just keeps moving but nothing happens. **bleep** this phone. Complete and utter disappointment

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_alexdon_
Expert

You should try a software repair:

http://www.sonymobile.com/gb/tools/update-service/

alexdon
Ricardo85
Visitor

Yeah tried that aswell. Did the whole software reinstall thingy. Nothing works.

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_alexdon_
Expert

You should stop by a sony service.

alexdon