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Z1 COMPACT REPLACEMENT BACK COVER.

screwboi1983
Visitor

Z1 COMPACT REPLACEMENT BACK COVER.

Sony Mobile! I bought my xperia z1 compact and it easily scratches itself. I want to replace the back cover because it acquired so many scratches in just a week of placing it in my pocket! The front i removed the asf! I called the service center here in Manila to inquire about the back cover replacement and it is 2500 pesos!!!! And they will add a 750 pesos labor!! This is not good! This is not how you provide support for replacement parts if i am within warranty! I think 2500 pesos replacement for the back cover is expensive and an additional 750 for the labor is robbery! We need a discount if we are within warranty! Call me 63998 971 8019! Btw we are mislead that it is scratch resistant! It is not!!!
1 REPLY 1
Hampus
Champion

I'm sorry to hear that.
I suggest that you raise this with your local support team to get further information about the warranty and how to proceed with this in the best possible way:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/