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Z1 Compact Multiple Issues

isabelle88
Visitor

Z1 Compact Multiple Issues

I have a few questions here:

1. I bought the new phone in May and I have noticed a consistent poor performance of network connection. Initially I thought it was the sim card that needed to be changed (from 3G to 4G). I got it changed in early June. The problem did not resolved. At times I experience no network i.e. I can't make calls. Maxis denied networking problem before and after I changed my sim card. I also checked with friends that use Maxis, they don't experience the same problem. What could have gone wrong?

2. I used to register Sony phones at Sony Store online in the past, when I got new phone. Is it doable now? I tried to enter the serial number but the number is not accepted. I tried with IMEI number but the number is even longer and the default format starts with S01 followed by 6-8 digit number. How do I go about it?

3. There is delay in camera launch. I read the forum and removed the suspected third party apps that may cause the delay. Does this mean I don't get to use the apps at all?

4. I notice under "about phone", it says IMS registration "not registered". What is it about and how do I register IMS? What is the impiication if I don't?

5. When installing Xperia software update, the screen flashes. What is the problem here? I wish I video recorded the screen but I didn't. I am not sure how to simulate or replicate the problem again. What do you suggest me to do?

I always have faith in Sony's products. I have been buying Sony Ericsson and then Xperia. This is the first time I have so many issues with a new phone. I hope I am not holding a defective unit.

12 REPLIES 12
isabelle88
Visitor

Is it common that questions won't be answered here?
JoeZA
Visitor

Looks like you and me. I can't even get the thing into safe mode.

JoeZA
Visitor

Got it into safe mode. But it keeps giving me an error with xperia home?!

kanger
Visitor

1. Have you tried your SIM card with any other phone? Or have you tried your phone with any SIM card of any other telco? Is your SIM card inserted in the correct orientation with the SIM tray?

2. I never bother to register any phone online so no comment. Just ensure the shop where you bought your phone helps you to fill up and submit your warranty card that's more important and that's their job.

3. You should report the problem to the third party app, it seems like the problem could be theirs. I do not have any camera issue with my 2 Z1C

4. I'm not sure if IMS refers to IP Multimedia Subsystem, my phone also shown not registered but voice and data just working fine. So I guess shouldn't be bothered.

5. Not sure what do you mean. But if your phone behaves normally without any fc or freeze then it should be okay.
ashishsingh007
Visitor

I'm interested in IMS registration state. Just want to know what is this for and what to do to get it to registered?
ashishsingh007
Visitor

No one knows why the IMS registration state is there? And what's it's function?
ashishsingh007
Visitor

Really no one knows about this?
kanger
Visitor

IMS is probably for VoIP or SMS over internet, why don't you google for "IMS registration" and I'm sure you'll find more information. I guess IMS is probably telco service dependent, or may be you can try setting up an internet calling account (Settings -> Call Settings -> Internet Call Settings) and see if IMS get registered.
ashishsingh007
Visitor

I searched for this but could not find anything relevant