Join now - be part of our community!

YELLOW STRIP

DmitryCH
Member

YELLOW STRIP

Recently there was such strip. It increases when phone heats up if to play long. Somebody knows because of what it occurs and whether it is worth replacing phone, well or can all of them such?

12 REPLIES 12
Phy
Legend
Legend

You should contact Sony Xperia Support

http://www.sonymobile.com/global-en/support/contact-us/
ilkerbenli
Visitor

Hey Dmitry,

I have exactly the same problem with my phone. Did you contacted with anyone, or found a solution for this ?

DmitryCH
Member

On my appeal to the service center and in a support service the answer was received that it my wines. I deformed phone. But on phone there are no deformation traces, respectively they try to deceive. In the service center I in a personal meeting was told that Sony (producer) induced them to do such conclusion and that actually they didn't even examine phone. Can do it at us in Russia so. But I have only one exit - to appeal to court. I think that there will force Sony to return money or to exchange phone. (Already there is an experience)

DmitryCH
Member

This photo from Sony service0006978074_355188060999814_2.JPG

And my photoWP_001442.jpg

SONY workers of service like photoshop!!!:smileymrgreen:

profile.country.GB.title
Lord_viridis
Expert

Idiots, the "deformed" section is the magnetic port which IS inset slightly.
DmitryCH
Member

This port on my phone normal or is deformed? (I don't have anything that there is connected therefore I don't know as it has to look, can when bought I overlooked though it is visible nothing). In service referred to deformation of the case which actually isn't present.

DmitryCH
Member

WP_001443.jpg

DmitryCH
Member

Where deformation? What for nonsense? This left unfinished product strongly is heated, and most likely inside it has temperature deformations are will be defined by examination.

DmitryCH
Member

The nano - deformation probably:smileyhappy: