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Cook

I've just updated my phone from 4.4.4 to 5.0 but it can't send sms. Also the sms app doesn't work. Please help me

Hampus

Hi,

What happens when you try to open the SMS application? Is it the messaging application you use or Hangouts? Any error messages or similar?

Phy

boot on safe mode and try to send sms

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Phy

Also, Try Clearing the messaging app data.

How to clear data on apps.
From your Home screen

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the messaging app.
5. Tap Force stop > Clear data.
6. Restart the phone

rgonzalvo

I am also experiencing this. I tried Hangouts, Messanging, Google Messenger. I don't delete messages. In Hangouts, I cannot compose a message. In Messanging, it does not load anything. In Google Messenger, which is what I always use prior the update, I could compose a message and click send. But upon clicking the send button, nothing happens. The composed message si gone. I tried deleting the app and re-installing it. But it only got worse. It got stucked in Loading Conversations.