HI all, My new Sony Xperia Z5 was auto Reset to Factory setting without any notification.
I bought this phone on 24 Dec lat year, within this 16 days, it was auto reset twice.
I was busy on transfer data after it auto reset and all the picture that I took in this phone was gone.
I am predicting that the phone will reset again on 14 Jan, I rsally need the help from the suppoprt team to prevent it from
Auto reset again, hope to hear from the support teams as soon as possible.
Thank you very much.
