Xperia Z5 Compact cant log into account or use connection to PC after pocket reset..

[Norwegian]

Case:

My mobile resetted to factory settings after to many "password tries I quess" when I had it in my pocket.

Now I cant logg into my google account on this device.

I resetted password but still no luck.

I went to the store where I bought the phone from.

They told me to download Sony PC Companion to upgrade firmware...

So I did.

-But I cant connect to the phone with my PC.. cant browse it even.(using USB plugg, I can hear the sound when I plugg it).

I quess its because i am not logged in to Google...?

So I am stuck and out of ideas. plz help

[Uliwooly]

@Norwegian

Do you have MyXperia enabled?

[Phy]

This should be useful http://talk.sonymobile.com/t5/FAQ/How-to-unlock-a-phone-w-o-reseting-reformating-the-phone/m-p/92729...

[Norwegian]

GPS is not on.

And since I cant logg into the phone I cant activate it;(

[Phy]

Contact Sony Xperia support.
http://support.sonymobile.com/global-en/contactUs/

[Christofer]

Hi @Norwegian,

What happens when you try to log in with your Google account, do you get an error message of some kind?