Share your experience!
Hello, I have a six months old Z5 compact and recently the camera has been playing up.
1. Switch the rear camera on and the screen appears in either two tone colours or a red hue and often this translates into the end picture, sometime this is worse with lines.
2. The front facing camera and screen work fine.
3. I have tried clearing the cashe and restarting, no luck so far.
Grateful for any advice.
Hi @SimonGore and welcome to the forum!
Is there something covering the rear-camera? Can you see any damage (scratches/cracks) on the backcover/cameralens? If not, are you receiving any error message when you start the camera-app?
Can you re-create this while your phone is rebooted in safe mode?
Nothing covering the camera, no cover, neither are there any scratches on the cameralen.
No error messages at all. When the app is started the camera just shows a screen of red snow and ubale to take a photo.
The front facing camera is fine.
Bought in Feb this year.
i saw someone with same problem at XDA it was hardware at the end the CMOS SENSOR was dead ( he warrarty for free at the end i think) ican look at up again if you want
EDIT:i found it again with another post, it can be also software problem usally 3rd party