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Xperia z3c issues - my apps keep refreshing when open

violachristina
Visitor

Xperia z3c issues - my apps keep refreshing when open

Any idea why my phone may be doing this? I open up any app (snapchat, instagram, browser, even album) and it constantly refreshes and takes me to the top of the page or the app home page. How can I fix this?
24 REPLIES 24
Tuesday20150505
Visitor

After getting the 5.1.1 OTA the other day, I was getting some serious jankiness in most apps, and even in the base OS UI. For example, web pages in Chrome would jump around without even touching the screen. It was to the point where using the phone was getting really frustrating.

I was surprised not to find anyone else posting about a similar issue, but to most of the other issues, the recommendation from Sony has been "software repair" through PC Companion. I just wanted to say that running a software repair on my Z3C completely fixed my problem.

Thommo
Genius

Glad to hear and this should be an example of why performing a system repair does fix most issues people experience after upgrading

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Uliwooly
Expert

@violachristina

Do you have any antivirus or taskillers? could you explain the issue a bit more?

Jake-SonyXperia
Champion

Hi violachristina,

Welcome to the community,

Have you tried any basic troubleshooting such as restarting the handset and removing SIM and SD card and putting them back in and starting the handset up?

violachristina
Visitor

Thank you Jake

I've tried all of that, still no change. What else could i try? Should I try factory data reset?

Jake-SonyXperia
Champion

Try boot to safemode first and see if any of the inbuilt apps are still playing up and let us know.

Safemode Instructions

Samtgod
Visitor

I have this too. Z3c, no av or task killer. Will try safe mode
Samtgod
Visitor

EBay app is a easily demonstrable culprit but happens in everything. Long texts are also a nightmare to type as the Google swipe keyboard refreshes mid word
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Uliwooly
Expert

@Samtgod

Have you contacted the app developers?