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Xperia Z3 rattle noise

nivz_n
Visitor

Xperia Z3 rattle noise

My phone is 2 weeks old and it has a rattle noise like there is something loose inside. Help

6 REPLIES 6
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_alexdon_
Expert

Does this happen if you tap around the camera?

alexdon
nivz_n
Visitor

My Xperia Z3 is relatively new and it has a rattling noise like something is loose inside of the phone. I visited a Sony Store at Dubai mall whilst on holiday and the tech consultant said that this is not normal and I should contact Sony ZA. Help
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_alexdon_
Expert

It should be normal if you are talking about the area around the camera,you have created another thread some time ago. Moved your post here.

alexdon
kriprii1
Visitor

I have this problem too. I don't think that is normal. I also have Z3Tablet and Z1 and none of them don't make any noise at all. Only my z3 had this problem.

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_alexdon_
Expert

Maybe @Hampus can take a look.

alexdon
Hampus
Champion

Hi,

I've been shaking/tapping at some Z3 phones now but cannot hear any noise while doing this. I suggest that you contact your local support team for further information about how you should proceed in this matter:
http://support.sonymobile.com/global-en/contactUs/