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xperia z3 not as waterproof as i thought

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mrx00x
Visitor

xperia z3 not as waterproof as i thought

so my xperia z3 had gotten a little dirty and i took it to my bathroom to wash it in the sinc, all the flaps was closed. i washed it with not too fast beam of water. when it was clean, i dried it with a towel and put it into my pocket, when i took it up it was dead. I turned it on and it worked fine, but when i turned of the screen it turned back on again. so i rebooted it and it wouldn't turn back on again, it vibrated alot for about 5 minutes. i put it in a bag of rice for 12 hours then i noticed there was moisture inside the front camera. when i plugged it into the charger it blinks red light. none of the water indicators under the flaps have turned red so i guess water have found another way in? anyone got a solution? please help

3 REPLIES 3
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Qatrium
Expert

Contact your nearest Sony customer care center and request a vacuum test. By the way, did you use soap with water to clean it?

Phy
Legend
Legend

Link for Sony Xperia Support/customer care .
http://support.sonymobile.com/global-en/contactUs/
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Uliwooly
Expert

Make sure to request a vacuum test.