Xperia Z3 malfunctioned after 10 days of purchase and no support from Sony

[Rabinder]

I was gifted a Sony xperia Z3 bought from ebay and received it on 31st of Dec 2014. I used it for 9 days, it started malfunctioning on 10th day and suddenly its screen stopped showing the display. I have a international warranty also according to my seller, so I inquired for a repair in Mauritius and according to them they don't entertain international warranty. Then I sent it to india as my parents stay there, I got same reply from them. Can you please tell me now where will I be able to get this stuff repaired. I am very dis-satisfied by the quality and response sony has given me in past also. This will probably the last time I am buying a device from sony, or else I get a good service from company (which is a expected thing).

Also when I contacted sony's service outsourcing partner Harrel Mallac (Mauritius), they told me that I need to replace the screen for 380$ and my phone cost me 500$. Why would I not buy a new phone rather.

I hereby request you to help me on this matter ASAP.

[Rabinder]

K I will wait until there reply comes or else I will contact eBay for this thanks guys ... Can u help me by giving me reference to Sony's international support form or something where I can highlight this also

[Lord_viridis]

I'm not aware of one, all customer support from Sony is regional and details of support and warranty information can be found in the documents that came inside your phone box.

[Uliwooly]

You have to contact your local Xperia care 

http://support.sonymobile.com/global-en/contactUs/

but this should be addressed with the seller 

[Rabinder]

OK