xperia z2 shutdown, cannot turn on

[michael_chil]

hello everybody.

I had my xperia z2 atleast 3months now. today midnight i tried to update the ar effect of the xperia camera. i tried to open the app but the camera doesn't work. tried it several times but still doesn't work. until my fon vibrates several time and i decided to shut it down. now i cannot turn the device on. i tried to look  for the device properties on my pc it indicates "Device cannot start (code 10)". i tried connecting it to a charger but no light appears. 

I am working at sea so please find solution with in this day if anyone can advice me wat to do. thanks and God Bless..

[Thommo]

Try holding power and volume up untill you feel 3 vibrations then try to turn it on - If that fails then connect it to a power source and do the same again but this time just leave it on charge for atleast 2 hours, don't try turning it on

[KazumaKirito]

can someone help me how to turn on z2.....i already charger more 2days but still not working to turn on....and my xperia z2 warranty already end.....i already hold button on + sound but no got 3 vibrations.....

[Hampus]

Hi @KazumaKirito

You can always try to perform a software repair using PC Companion to see if this can help. Otherwise, I can only suggest that you contact your Local support for further information how you can proceed with this in the best possible way.