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Xperia Z2 NFC stopped working!

kaash
Visitor

Xperia Z2 NFC stopped working!

No firmware update #since long, a bad expectation from Sony...
From few days i found that Bluetooth Share is not remembering Smartband anymore. Bluetooth asks for pairing request every time i want to get connected to Smartband.
"Clear cahce" sony smart connect and bluetooth share app but still getting the same issue.

Also found NFC is no longer detecting devices and stopped working at all.
Reboot, reinstall fresh OS firmware general troubleshooting done but no solution.

Screenshot_2016-03-22-11-41-18.png

Ran the Diagnostics test for NFC but seems something is not working. Please tell me from the screenshot what does its results means:
Swp:
UCC: Failure
eSE: Failure

9 REPLIES 9
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Uliwooly
Expert

@kaash

Do you experience the same while on >>> safe mode

kaash
Visitor

Not able to get into Safe Mode!
As per the screenshot does this mean NFC service not found

Swp:
UCC: Failure
eSE: Failure

Is it a hardware issue?

kaash
Visitor

Yes in Safe Mode as well NFC is not working or detecting anything

profile.country.GB.title
Uliwooly
Expert

@kaash

I can't see the screenshot until it gets approved by a moderator

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Uliwooly
Expert

@kaash

what do you see on >>> Settings > about phone > diagnostics > test > NFC while on safe mode

kaash
Visitor

Same result is seen like the screenshot taken and sent to you while in normal mode
NFC daig test shows the same result in safe mode as well

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Uliwooly
Expert

@kaash

You could repair the phone to narrow down the problem

software repair

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

SMRTLim
Visitor

My Z3C and Z3TC both says

UCC: Failure
eSE: Failure

when I ran the duration diag test.

But when I put a NFC-enabled device near it, it says "Tag Reading OK" try putting a NFC-enabled device near it and see what it says.

kaash
Visitor

Thanks to read that your ran test, though says failure it detects and your NFC works.

I have tried with several multiple devices none of them is getting detected.
Maybe once again a firmware repair is required.

I was just worried is the back sided NFC detecting area or harwarde might got damaged or something broken from inside