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Xperia Z1: Problems with Microsoft Exchange ActiveSync - unable to open emails synced

Rahul_Z1
Visitor

Xperia Z1: Problems with Microsoft Exchange ActiveSync - unable to open emails synced

I have tried setting up my corporate email on the native email app that comes with the Xperia Z1 and have faced problems. The account sets up without any problem and the emails, calendar, To Do, all sync without any problem. But, when I click on any email, I get the error - 'connection error (my email address)'.

I have successfuly been able to setup my hotmail account. I was also able to set up my corporate email account on Nitro Touchdown, and it works without any problems. I have tried removing the account and re-configuring it and the problem still persists.

Can anyone help with this?

1 REPLY 1
Rickard
Master

The problem you're having seems to be the same problem as the one described in this thread: http://talk.sonymobile.com/t5/Xperia-Z1/Exchange-Email-problem/m-p/379323 which we are investigating but it only seems to happen with some non Microsoft servers. Could you check what server you're using at your company?