xperia z1 not workibg after updating to android 5 lollipop!!

[JBL06]

My phone after updating just have this black display and only the return button is working and the power button. Help pls!??

[_alexdon_]

Hopefully it won't happen again.

[JBL06]

after i press at the same time i felt the 3 vbrations then i turn on its still the same and i cannot access the menu for settings either. As i told you bfore its just black display and only.the batttry icon thats appearing

[_alexdon_]

You don't have to turn it on,why don't you follow the steps? Leave it turned off and perform the repair exactly as the steps say.

[JBL06]

Because i dont know exactly whre to find this pc companion option your suggsting? Is it in the phone or in the laptop?

[_alexdon_]

http://www.sonymobile.com/gb/tools/pc-companion/

[Uliwooly]

Don't forget to backup

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355