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Xperia z1 mic problem

faridmakhoul
Visitor

Xperia z1 mic problem

hey,I baught from 1 day an Xperia Z1, and I have a problem in the Mic..When I record a video or do a call,there is always noise in the sound,it's very anouying.I need help please.I have the 4.3 android version

3 REPLIES 3
Sam
Legend
Legend

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Are you referring to static or just background noise etc?

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ghosthack1989
Visitor

hiya i am on my 5th handset for the z1 series this year and its always the mic it sounds like its static but it is not it there any way of resolving this with out sending it away for repairs as i use this for work?

Sam
Legend
Legend

Hi ghosthack1989 and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

It is very odd for you to have this with multiple handsets and as such it would be worth getting the handset actually assessed by an agent as opposed to just having it replaced again so that the cause of the issue can be identified.

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