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Xperia Z1 died

xtommyx
Visitor

Xperia Z1 died

Hey, suddenly my Xperia Z1 died. I tried the red button reset, but nothing happened. I also tried the power button + volume up/down and the same. What should i do to turn on my phone cuz i have some photos on it and i don't want to lose them. Please give me some solutions!

8 REPLIES 8
alexrx
Enthusiast

Hi there,

Press and hold "Power Button" and "Volume Up" at the same time about 8 seconds(3 vibrations) and then put your phone on the wall charger 2 hours.

Then try to power it on again.

Cheers.

alexrx
Enthusiast

Otherwise you'll have to repair your software using Sony Update Service

xtommyx
Visitor

I tried but it doesn't vibrate.
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_alexdon_
Expert

Have you tried alexrx other suggestion?Charge the phone for 2 hours-repair with sony update service.

alexdon
xtommyx
Visitor

I tried to repair my software with sony update service but my pc doesn't recognize my phone. Is there any other solutions?

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_alexdon_
Expert

PC companion did not work either?Take the phone into service,the motherboard could be faulty.

alexdon
xtommyx
Visitor

I'll take it into service. Thanks for your suggestions!

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_alexdon_
Expert

You are welcome.

alexdon