Xperia Z1 Black Screen, Completely Dead already ! PLEASE HELP !

[TheCustodian]

I pressed the power button to bring up the phone, it came up for a second and then suddenly jolted to Black screen. The screen is permanently on but its black and I cant do anything! Cannot even do the hard reset ! This is unbelievable I've had it 3 days ! HELP PLEASE !

[Vantage1]

I noticed that Sony have announced new firmware here (2.257) on 15th Oct.

Can anyone at Sony confirm whether this firmware addresses the issues expressed in this thread and perhaps share a more comprehensive and detailed list of what's changed?

The announcement only indicates the following improvements:

• Improved camera functionality and stability
• Optimized display calibration
• Better battery life
• Faster email sync, display and download
• Smoother user experience, with performance tuning

Has anyone tried this 2.257 update yet? 

[prateekj]

PEOPLE AT SONY... PLEASE PLEASE REPLY, WHEN WILL THIS DEAD SCREEN WITH MINUTE BRIGHTNESS BE SOLVED!!! WILL THE NEXT FIRMWARE UPDATE SOLVE IT???
OR ELSE I WILL HAVE NO CHOICE BUT TO RETURN THE PHONE.
-DISAPPOINTED CUSTOMER, who spent hard-earned money on a premium flagship phone...

[Vendettax]

thx u are awesome

[Harime]

Prjakate in my house we own 2x Xperia Z1 and we haven't had that problem.

Take it to a Sony Repair Center and have it fixed.

[raatish]

Thanks buddy. I owe you 2 days. You saved me from a lot of trouble. Hats off to you.

[Cameron]

I no happens to me pissing me of big time my phone was ringing yes screen black could not do a thing on it could not even answer phone thought it should do but no still black screen

[Cameron]

Think it's a great phone when u can use it my sreen goes black for hours my phone rang I could not answer it because I can't do a thing with it once it goes black really pissing me of

[Archanos]

Guys, it seems that in most cases enabling "optimized backlight" solves the black screen / SOD issue, so those who didn't get yet the latest .257 update (afaik it fixes this by some workaround, but fixes) should do this and problem should be gone.

[qaidirp]

Same happend to me the screen turned black twice. I'm 1st time Sony user.so disappointed for such beautiful smart phone Huhu T _T

[GeoffH]

I think I've posted this at least 3x times on this thread

do not turn on auto brightness when the brightness adjusting control in settings is at the minimum this will redult in the auto brightness adjust the brightness way too dark - black screen

Also in the new firmware release Sony have removed the option for optomised backlight - it is now enabled and cannot be turned off in settings - this fixes the slow boot up problem

does this thread need to continue, it just seems like pages and pages of the same thing over and over