Xperia Z Ultra charger cap issue

[Sajithchandra]

Hi All,

Dec 15th i bought xperia Z ultra.. now the charger cap is not clossing correctly..i went to sony service center and they told to me, you will not get service or replacement for this issue. but 6 month accedental warrenty is still there.. very bad service and poor quality  from sony, i spent 42000 rs for this mobile. So please tell me the next step..i mean what i need to do now.

Thanks,

Sajith Mp

[_alexdon_]

I am glad for you in the end.

[cityman62]

A definite flimsy weak port/cover,should be much more robust,or sony should have put 2 or 3 spares in the retail box.And a conventional screen protector too to cover the anti shatter film which scratches v.quickly/easily.

[god92]

Hi,
I have the same problem but my phone was purchased more than 6 months ago. Can the problem be solved still? It's under one year warranty period.can the phone be replaced or the cap?

[toothpaste]

please tell me they did not replace THE ENTIRE PHONE

[Viswanathan]

For me also same issue.. They treated me like a idiot.. Really I fed up

[Viswanathan]

Guys anyone know how to replace.. Please mail me..

[Sumitjaipur]

I am also facing the same issue. Sony Products are good but service is very poor.