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Last Month I bought Xperia -Z in Bangalore, India. For past 2 weeks I am facing a problem with the Touch screen, which is not getting sensed properly. Screen is not recognizing any buttons, if i do hard press too. Is this problem due to 4.2.2 update or Hardware Problem?
Hi, for a start, try repairing phone software with PC Companion or Update Service. Be aware that this process will erase phone data completely, backup if necessary.
http://www.sonymobile.com/gb/tools/pc-companion/
http://www.sonymobile.com/gb/tools/update-service/
If not successful, send phone to your local service centre to have it checked.
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