Join now - be part of our community!

Xperia Z -Touch Screen Issues

Prram
Visitor

Xperia Z -Touch Screen Issues

Last Month I bought Xperia -Z in Bangalore, India. For past 2 weeks I am facing a problem with the Touch screen, which is not getting sensed properly. Screen is not recognizing any buttons, if i do hard press too. Is this problem due to 4.2.2 update or Hardware Problem?

1 REPLY 1
gwhispererz
Champion

Hi, for a start, try repairing phone software with PC Companion or Update Service. Be aware that this process will erase phone data completely, backup if necessary.

http://www.sonymobile.com/gb/tools/pc-companion/

http://www.sonymobile.com/gb/tools/update-service/

If not successful, send phone to your local service centre to have it checked.

Don't forget to mark correct answer as Accepted Solution.
If you find the post helpful, press Kudos.