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Xperia Z restarts after unplugging charger

zemko
Visitor

Xperia Z restarts after unplugging charger

Hi,

I bought Xperia Z a week ago and there was update available, I tried to update it, but the phone stuck in boot loop, I solved this via Sony Update Service. So there is new and actual software. It works fine, until the first charge, the charging was ok, but after unplugging I tried to resolve lock gesture, but it stuck and restarts, the restart repeat several times. And after every charging, there are frome three to five restarts and then the phone is available to using.

Unfortunately, the Backup and restore app is not working, it stuck at 8% and then the phone restarts. So I decided to use SUS again, but it doesn't helped. The restarts are still there, no matter if original or non-original charger, so there is no connection to used/downloaded apps.

Is there any help to this issue?

I don't rooted the phone, but the phone is bought as used from credible store.

Thanx for answers

FW: 10.1.1.A.1.253

3 REPLIES 3
zemko
Visitor

bump....

when I charge the mobile to 80% and then unplug, the phone doesn't restart

Johan
Master

In that case I think this needs to be examined and fixed at a repair center. Contact your local support team for more info.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

zemko
Visitor

Hi,  the problem is solved, i repaired it via  PC Companion and the problem was SD Card it's dead now, so I have to buy new. And the restarting problem disappeared 🙂