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Xperia Z charging slow after update

privatejava
Visitor

Xperia Z charging slow after update

Hi,

I have updated my operating system few days ago and I found that my phone charges very slow. It sometimes says about 3 hrs for full charges .  But I am not sure what is happening here. 

update version is : 5.0.2

build : 10.6.A.0.454

Please help

Tags (3)
42 REPLIES 42
Aayush92gupta
Visitor

Facing same problem after 5.1 update
xavinux
Enthusiast

Hi @Aayush92gupta

I suggest you to first run a backup of the device information like this:

http://talk.sonymobile.com/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253


Then reinstall Lollipop using PC Companion:

http://support.sonymobile.com/gb/tools/pc-companion/

This will factory reset your phone and erase all data. You might need tocharge your device for about 1-2 hours before so the device has at least 80% battery. Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device). Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process. If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP.

I hope can be useful.

Best Regards, 

Midomany
Visitor

Same problem with my phone