xperia x2 error

[tess_07]

help!

i started an update for my phone,

and it didn't reboot, my phone doesn't start!

when i push the power button and upper button at the same time, the led turns blue.

what can i do?

[Thommo]

You need to perform a system repair - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

[tess_07]

my phone doesn't respond when i push the power button and the volume up button at the same time for 10sec....

desperate

[Uliwooly]

It doesn't vibrate at all?

[tess_07]

he responds to the power butten,

'sony' appears,

then an android machine with stomach open.

other than that, nothing works

what now?

[Uliwooly]

then open the SIM card flap > press the button and see if that helps, if not then charge your phone for 1 hour or so then try again with PCC

[tess_07]

when i push that button, the led becomes red, then immediatly green, then nothing.

[Uliwooly]

What if you connect the phone to a wall charger > press and hold power & volume up for 10 seconds > let it charge for 2 to 3 hours 

[Jake-SonyXperia]

Hi Tess_007,

Even if the device does not vibrate you should still be able to go through the Software repair process supplied by Thommo above.

Have you tried going through the steps regardless of the handset not vibrating when you hold these keys down?

Let us know how you get on.