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xperia v restarts while charging

zamaraii
Visitor

xperia v restarts while charging

for about 2 days i have problems with my phone while charging. when i insert the charging cable my phone restarts itself. does someone have this problem? it's a cable problem or with my phone? i will try with another cable to see if this happens...

2 REPLIES 2
Jake-SonyXperia
Champion

If a replacement cable does not work try performing a software repair, this will help clarify where the issue is located.

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

To repair the phone software

1.     Install PC Companion on a Windows PC from Support
2.     In PC Companion, under Support Zone and click Start.

3.     Under Phone Software Update, click Start.

4.     Click repair phone.

5.     Follow the on-screen instructions.




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zamaraii
Visitor

Thank you for your reply! The problem is rezolved after replacing the cable. It seems to be a loose connector. I'm happy again Slightly_smiling_Face