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xperia V reboot all the time

bachirim
New

xperia V reboot all the time

i bought an xperia V   3 months ago

after one month it start rebooting more or less 10 times a day.

 each time i try to take a photo or video or set some config stuff it's rebooting

some time during a call, which is not fun. 

i sent  the phone to sony for reparation and got it back yesterday with the same problem.

i have no clue what to do now, 

some messages in this forum are related to the same issue.

23 REPLIES 23
bachirim
New

when i remove the SIM the mobile is stable. no reboot

the reboot is only with the SIM in the mobile.

after restart i did insert the SIM and the issue hapened 1 more time.

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_alexdon_
Expert

Get another SIM,it is broken.

alexdon
bachirim
New

i tried my wifes SIM and i have the same issue with it.

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_alexdon_
Expert

In this case,stop by a sony service.

alexdon
bachirim
New

i did already and sony sent me back the mobile with a note "evrything looks ok" and this is why i'm in this forum.

trying to found a solution to my issue.

i noticed couple poeple having the same issue in this forum.

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_alexdon_
Expert

bachirim
New

i installed the new software using PC compagion

and experienced the same issue one more time.

i think this is frustrating. 

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_alexdon_
Expert

I am sorry,stop by a sony service.

alexdon
arturiu
Visitor

Do you have LTE enabled ?

If yes, you may want to turn it off (in settings), and use wcdma(preferred)/gsm for a while.

Some LTE implementations make our V to either drain too much battery or even to reboot randomly.

christophe03101
Visitor

I have the same problem (see my message Poor Sony Support).

I have sent my mobile to sony support during 4 times and the phone doesn't work yet.

Sony propose nothing and now I have sent my phone a new one and sent a letter to sony.

Two months without phone is not acceptable.