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spife

My xperia tx has had blank screen issue since yesterday. It happened after I unlocked the screen. Everything else on the phone is working, backlight, touch panel are all working. The screen itself is blank no matter what I do. Even chargin the phone while it's off will not make the display to show anything; only the backlight is on. I can get snapshot using screencap via adb and snapshots look all normal. The phone has the latest stock rom, no root, locked bootloader. I wonder what could happened to my phone? Has sony been aware of the issue? Thanks!

Uliwooly

remove the battery > press and hold the power button for 5 seconds or so > place the battery back on and check again

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

spife

Thanks for the reply. Unfortunately, it doesn't help. The screen is still blank.

Uliwooly

repair it with SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://software.sonymobile.com/install_packs/Update_Service_Setup-2.12.12.41.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

spife

Thanks for the reply. But I think it's a hardware issue. Because even the boot animation or charging indicator is not showing up. I have found another user who has the same issue, and all software based fixes don't work

http://forum.xda-developers.com/showthread.php?t=2027085