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xperia t2 ultra repeated flashing of shut down, restart, screen shot option

keerthimurthyks
Visitor

xperia t2 ultra repeated flashing of shut down, restart, screen shot option

I did reset factory settings... Problem s not solved...light gets dim n bright erratically some times flickers
3 REPLIES 3
Jonas
Master

Hi @keerthimurthyks and welcome to our community!

I'm sorry to hear about your phone Slightly_frowning_Face

Does it show the same menu that appears if you press the ON/OFF button on your phone? What happens if you press and hold the ON/OFF button for a few seconds?

Did this occur directly after you performed the factory reset or did you restore any data or install any apps before it happened again? If you restored any data or apps, if there any change if you reboot your phone into safe mode?

Please keep me updated!

keerthimurthyks
Visitor

Hi Jonas.. Yes the same menu keeps appearing now and then by itself...I did factory resetting to get rid of this problem but it did not help.. Without adding any app it started to repeat after the reset.. And I dono about the safe mode
Jonas
Master

I understand. How often would you say this occurs? Is it a few times per day or a few times a week?

If there isn't any change with your device rebooted to safe mode I would advice that you to perform a software repair using Xperia Companion. Please check if there is any change before restoring any backups or data after the software repair has been completed.

Let me know how it goes!