xperia t2 ultra automatically turns on silent mode

[neha0692]

automatically goes on silent mode whenever there's an incoming call, please help

[Hampus]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

That sounds strange. Do you experience the same behaviour when your phone is booted into safe moe?
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008