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Xperia T crashing

nealboo
Visitor

Xperia T crashing

Wonder if anyone (or Sony themselves) can shed some light on this.


Ever since the phone was upgraded to Jelly Bean the phones been very unstable.

It constantly crashes throughout the day (5 times so far this morning) so I have to do a hardware reboot to get it back. The screen stays blank and it's impossible to regain access via the power botton. This could happen whilst using an app, during a phone call, or sometimes after a call ended and it's gone back into standby mode.

As I use this phone for business it's getting beyond a joke.... Especially if you have to use the keypad!

Any ideas?

1 REPLY 1
Sam
Legend
Legend

It appears that the update you ran has not installed corectly, please attempt a repair to resolve this issue:

To repair the phone software
1.     Install PC Companion on a Windows PC from Support
2.     In PC Companion, under Support Zone and click Start.
3.     Under Phone Software Update, click Start.
4.     Click repair phone.
5.     Follow the on-screen instructions. 


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