Share your experience!
Hi,
I own a Xperia SP for about 10 months.
The last 2 months there are some strange white sport appearing behind the screen.
These spots are not in the screen but look like dust on the inside of the screen/phone.
How is this possible and is there a solution for this problem?
Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
That sounds strange. Nothing I personally have heard before. I suggest that you perform a software repair just to exclude software related problems. This can be done via Update Service which can be found at the following link:
http://www.sonymobile.com/global-en/tools/update-service/
Download and install SUS on your PC, follow the instructions that appear.
But if the problem persist, it sounds more like a hardware issue. Thereby, you should contact the nearset service center so a technician can examine your unit. You can contact your local support team for further information about nearest service center and/or how you should proceed in this case:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/