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xperia sp update went wrong

Mbeijen
Visitor

xperia sp update went wrong

Hi,

I was just updating my Xperia SP but my laptop turned of. Don't know why....

But now my phone won't start. I have tried both reset techniques and also tried to update again, nothing works.

Anyone a great idea?

Thanks for your help! 

1 REPLY 1
Thommo
Genius

You need to perform a system repair which will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)

Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP