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xperia sp touch problem

ekpreet
Visitor

xperia sp touch problem

i bought my xperia sp a week ago.from the next day onwards i have started to face touch which sometimes is not recognized by my phone.i updated to the latest firmware but the problem still remains and it is even more during charging.all i have to do it is to enable and disable glove mode to bring it back to normal functioning.please help is there any solution to it or is it a hardware problem?

6 REPLIES 6
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_alexdon_
Expert

First,you are in the wrong section.Secondly,I have to tell you that the touch problem is a very common issue for the SP,I have read a lot about it.The touchscreen does not work when the phone is laid on a flat surface,but when in hand it is ok.I recommend taking the phone to a sony repair center.

alexdon
gwhispererz
Champion

Moved. Slightly_smiling_Face

ekpreet
Visitor

but the touch problem even occurs while in hand.is it some hardware problem then?

gwhispererz
Champion

If software repair/update did not resolve the issue, most likely it is a hardware issue.

Contact your local Service Centre to have your phone checked.

http://www.sonymobile.com/global-en/support/contact-us/

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DY
Visitor

HI MY SONY XPERIA SP TOUCH SCREEN IS CURRENTLY NOT FUNCTIONING. I CANT SWIPE NOR TYPE ANYTHING. I'M CURRENTLY CONFUSED. I NEED URGENT HELP. THANKS

DY
Visitor

HI MY SONY XPERIA SP IS NOT FUNCTIONING. I CANT SWIPE NOR TYPE ANYTHING. I REALLY NEED URGENT HELP.

THANKS