xperia sp phone

[cherry585]

my phone has got hanged... nothing is happening.. i switched it off.. its not turning off.. nothing is happening...pls help..

[_alexdon_]

Connect to wall socket,charge for 2 hours.Force shutdown:

http://userguide.sonymobile.com/referrer.php?region=global-en&product=xperia-sp#!Turning-on-or-off-t...

Repair with SUS:

http://www.sonymobile.com/gb/tools/update-service/

[cherry585]

nothing is happening... its not charging,,, nothing is happening.. i mean d screen is stuck... i put it on charge but still nothing is happening.. 

[_alexdon_]

Stop by a sony service:

http://www.sonymobile.com/global-en/support/contact-us/

[cherry585]

should i open d cover n force the device toshut down as its indicated in d link given by u....??... cos i tried alll... i have put it on charge since evening.. easily up couple of hrs...:(... wat should i do??....

[_alexdon_]

Try to force stop as provided in the link.If that does not help,get to a sony service.

[cherry585]

how should i stop by sony service... i mean d link sent by u?.. wat should ido there:(

[cherry585]

u mean d link which u sent initially wherein i need to open d back cover n force the device to shut down?... that one???...

[_alexdon_]

Yes,initially I sent you a link with instructions of how to force stop.After that,I left a link where you can contact your local xperia and maybe visit a sony service.

[cherry585]

ok sure... i will try that first... let me c if that helps:(...