Join now - be part of our community!

XPERIA RAY SCREEN BLACK OUT PROBLEM

jhejhe
Visitor

XPERIA RAY SCREEN BLACK OUT PROBLEM

My Sony Ericsson Xperia Ray (ST18i) has been having issues where if the screen goes blank it is hard to revive it. This normally should be solved by either pressing the screen or the home button but now randomly after a call  when I take the headset from my ear the screen does not return and will not without a number of quick pushes of the on/off button.i CANNOT SEE WHO IS CALLING. i CANNOY USE IN URGENCY .. PLEASE HELP

2 REPLIES 2
profile.country.RO.title
_alexdon_
Expert

Alexander1
Champion

If it doesn't help with a repair of the phone software using SUS you should have your phone examined by a service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/