Join now - be part of our community!

xperia ray blank screen issue - pls help

arjun46
Visitor

xperia ray blank screen issue - pls help

Xperia Ray screen goes off (means blank display), immediately after making a call or just after attend the call and never comes back after the call is ended and never comes back. Sometimes it happens while the screen timeout is over..  Iam using updated ICS software 4.0, i have to pull the battery out restart the phone to bring the phone back to work or wait 10 minute to fix automatically. Is this a common problem? I tried to repair the software, reinstalled but no solution, i think it is a hardware related issue..phone warrenty is alrdy over..pls give some solution or reason for this problem..


Thanks

Arjun

2 REPLIES 2
Veresova
Contributor

It is a hardware problem (90%). Visit the service center.

Here is a video:

www.youtube.com/watch?v=vEPMC51owRI

Michael-J
Visitor

Repair details can be obtained by contacting your local support team directly. You can find contact details here: http://bit.ly/wPKtf6