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Xperia Ray black screening.

michaelf9072
Visitor

Xperia Ray black screening.

Hi i,m having problems with my xperia ray it keeps black screening after standby but it blackscreen with backlight and you can still use the keypad you can feel it vibrating when you press the screen even tho there is nothing on the screeen i have reset it updated it all to no avail. i have been reading about other people having the same problem and it was a hardware fault nothing to do with the software what should i do. Mick

1 REPLY 1
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MarlonUk1
Expert

try to contact your local service center, http://www.sonymobile.com/global-en/support/contact-us/

try to see if it is still covered by warranty