Share your experience!
Two days ago I was notified that there is a soft ware update for my Xperia P. I connected it to my mac and followed the steps but the program shows "update failled" from the first step.
Any help?
Do you have access to a PC?
Hi,
Did you get any error message from Bridge for mac?
Hi BishoyRizk,
Could you please send me error logs so I can investigate your problem? These update fails can be hard to sort out otherwise.
Here’s how to get error logs from Sony Bridge for Mac:
1. In BfM, hold the "alt" key down while selecting the "Phone" menu. Select "Clear logs" to remove all old logs and get a clean start
2. Reproduce the problem you're having, whether it's connecting the phone, importing photos, doing backup...
3. In BfM, hold the "alt" key down while selecting the ”Xperia” menu. Select "Export logs"
4. On the computers desktop there should now be a file named "SonyBridgeForMacLogs_[date].zip
5. PM that file to me or post the contents here
Best Regards,
David
Glad to hear you sorted it out!