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Xperia P HDMI Problem

Vishal_D
Visitor

Xperia P HDMI Problem

I am Unable to Connect My Xperia P to my Sony Bravia TV . Upon connecting i  see a blank screen and see the message

"Unsupported Signal Please Check Device Output"


I am Using the Sony Original IM820 HDMI Cable

I have tried both SUS and FUP to repair my phone several times but in vain

I am running the firmware 6.1.1.B.1.54

Please HELP !

9 REPLIES 9
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_alexdon_
Expert

Blank screen on the phone or on the tv?If it is on the phone,change the hdmi interface you are connecting.

alexdon
Vishal_D
Visitor

Blank Screen is on TV and so is the message "Unsupported Signal Please Check Device Output"

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_alexdon_
Expert

I am not into this kind of problems,but you could search some apps from the play store which can help you.

alexdon
Vishal_D
Visitor

Mann this is a firmware issue.NO app can fix it.Why dont you understand that i am unable to view the HDMI output on TV ! !

How on earth can an app fix this??

Johan
Master

Please mind your tone, he's only trying to help you. You don't have to be rude.

Have you checked your TV out settings in the service menu?

Enter *#*#73556673#*#* in your dialer > Service tests > TV out > TV out settings.

I have just checked this on a Xperia P running on the latest FW but I can't replicate the problem. So I suggest that you check those settings and if the problem still remain confirm if this happens on other TV sets as well.

Vishal_D
Visitor

first of all sorry alexdon i didn't mean to be rude

johan,

Yes i have checked every possible setting in the service menu.I even tried in SD but still no result.

i have tried on my friends' SANSUI,L.G and SAMSUNG TVs, they all show the very same message

"Unsupported Signal Please Check Device Output"

Please help as this problem is getting annoying now......

Angry_Face


ryan515
Contributor

Bring it to sony service center. they know what to do.

Vishal_D
Visitor

Is there no way i can fix it on my own?

the service centre is very far from my home.:smileysad:

Johan
Master

I suggest that you follow Ryans advice. Contact your local support team for more info.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/