Xperia P cannot download update

[derekmonahan]

I have just purchased a sony xperia P and am trying to install android 4.0 on it. I've plugged it into the laptop, gone to the sony support website and selected update->xperia P->check for update, which runs a java app that finds the update and states it's available. Then I press the [download] button I get a rather uninformative error message stating "cannot download the update" (see attached). My internet connection is good and I have temporarily deactivated my norton firewall, but the problem persists. Please help (and please improve your error messages!).

[Uliwooly]

why are you using a browser, use PCC or SUS

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

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RELATED topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

[Uliwooly]

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://software.sonymobile.com/install_packs/Update_Service_Setup-2.12.12.41.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

RELATED topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522