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Xperia Neo V update problem

rox11
Visitor

Xperia Neo V update problem

I'm using the firmware version 4.1.B.0.431 on my Xperia Neo V but the firmware 4.1.B.0.587 is out since august and i can't update my phone because Sony PC Companion doesn't detects the update and says my phone is updated.The same problem happens with Sony update service and the own Xperia Neo V update center.Is there a way to fix this problem and update my phone?

1 REPLY 1
Johan
Master

Sounds like the .587 update has not been released for your device. Contact your local support team to check availability.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/