Join now - be part of our community!

Xperia Neo V Update help.Please.

xDr0n3
Visitor

Xperia Neo V Update help.Please.

Can anyone please help in update problem with xperia neo v.Yes my SI no is in the list.I've tried with SUS but it gives "an unexpected error" and shuts down while checking for updates.Then I used PC Companion which gets stucks in "preparing computer for update".I've checked my firewall settings,there is no antivirus interference but still i cannot update.Searched the forum but still theres no actual help found.This is really getting frustrating its been like a week now.PLEASE HELP!!!And I also tried it in another computer..but same result.Updated.jpgupdate2.jpg

12 REPLIES 12
Nabeel
Master

Try with other PC

Aimee
Enthusiast

Have you updated Java on your PC?

www.java.com

-

What do you think about this forum? Let us know by doing this short survey

Not applicable

I have a similar kind of problem, although no error message.

Background: I have Xperia Neo phone, bootloader was once unlocked for rooting, now it is relocked and last update I received via official update tool so bootloader should really be locked.

Problem: right now I can't get the ICS update, not via PC companion nor update tool. My phone definitely is in the update list. My wife also has Xperia neo and was able to get update without any problems (she never had the bootloader unlocked though).

Question: is once unlocked and now relocked bootloader the issue, which causes my update problem or not? Once again, last Gingerbread update I was able to recive via official update tool and that was when I had locked the bootloader again.

Not applicable

It has been almost a month now and still no update. I think the problem is no other but my phone... But what precisely is the problem? Anyone?

profile.country.GB.title
Uliwooly
Expert

have you tried different computers?

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Not applicable

Yes I have - I have PC Companion in one computer and Sony update tool (SEUS) in another - both programs say that my phone is already up to date.

profile.country.GB.title
Uliwooly
Expert

have you flashed your phone before?

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

Not applicable

I have, actually.

Here is my phone tinkering history, as good as I can remember. Last summer, I unlocked the bootloader and flashed prerooted rom to try out the usefullness of rooting. Some time after the official update arrived, but I had to again flash the updated rom manually because of unlocked bootloader and I lost root. I rerooted again a bit after the update and then the rumors of ICS began to arrive. I then locked the bootloader again and received last Gingerbread update nicely by SEUS. The next update is the current ICS but I can't get it - I get the message that my phone is already up to date.

When I had my bootloader unlocked the phone still informed me about the updates but I was not able to get them (obviously), but with relocked bootloader I have received one official update, so theoretically I should have a chance to get ICS as well.

I have contacted with support also and today I received the answer that probably all that tinkering is the reason the ICS can't be installed by official channels.

As it seems I have to update manually?

profile.country.GB.title
Uliwooly
Expert

have you tried to re-lock your bootloader?

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888