Share your experience!
Hello guys,
Today I tried to update my software to 5.1 Lolipop. When it finished "Green Android laying down with red exclamation mark" shows to me. Now I cannot turn on my phone, also I tried to factory reset from PC Companion but my PC don't recognize my phone now..
Any solutions guys?!
Thanks!
Perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.
Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).
Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).
I update my xperia m2 and now he dosnt start on the screen apears only SONY IN THE BLACK SCREEN