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Xperia M2 completely dead

kyleh5989
Visitor

Xperia M2 completely dead

Hi

First post here, my Xperia M2 shut itself down last night and has been unresponsive ever since. I have tried to update the software through PC companion and restarting via the side volume/power button as well as the small reset button.

My computer doesn't recognise the device when plugged in and when charging i don't get the usual light in the top corner.

Any advice or tips to try would be of great help

Thanks

3 REPLIES 3
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Uliwooly
Expert

@kyleh5989

Connect the phone to a wall charger > press and hold power & volume up for 10 seconds > let it charge for 2 to 3 hours.

Hampus
Champion

Hi,

If the phone still won't power on after uliwoolys suggestion, you could remove the SIM- and/or SD-card to see if the phone boots correctly. If not, I suggest that you try to perform a software repair using PC Companion to see if it can help.

kyleh5989
Visitor

Thanks Both

Neither have worked and i have sent off for repair

Thanks