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Xperia M makes blue foto

eroman
Visitor

Xperia M makes blue foto

Hello,

Can anyone tell me way my phone makes the foto with a blue font !? This happend only i use the back light. Thx a lot and i wait a response asap.

4 REPLIES 4
Johan
Master

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Have you mounted any protective cover or sheet on the phone?

Sometimes these can interfere with the flash/lamp.

eroman
Visitor

Thx for your promt response, i have nothing back on camera, not any cover or something to do this blue image, the phone makes blue photo and normal photo but in almost time makes blue photo. I think is soft problem, i call to sony support and they tell me to make a hard reset and after that an update and if the problem is not solved can i go to the service mantenance becouse is a hardware problem. I not have the phone with me now but tonight i make that hard reset and i will writte tomorow with what happened. Thx a lot.

Ani_mdual
Visitor

I have reset to factory settings, upadated my mobile still there are camera problems such as autofocus, blue pics, etc. But sometime it takes good pics and sometimes it dont. Many r facing these problems jst check the previous threads.

eroman
Visitor

Same problem Ani_mdual...i dont have any words of good thing about this phone until they dont repare that with some update or do something with this. Please if someone know something please HELP.