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xperia L wont start to homescreen

Zarul
Visitor

xperia L wont start to homescreen

My xperia wont start until the homescreen appear...it stuck at starting animation only..what should i do...please tell me...

6 REPLIES 6
Jake-SonyXperia
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Can you please clarify the information you have supplied, you say that the device will not start until the Homescreen appears?

Are you advising that the handset does start after a period of time or does the handset never get past the animation screen?

I apologize for the inconvenience this may cause.


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Zarul
Visitor

 The handset never get past the animation screen.

Jake-SonyXperia
Champion

That's unfortunate, however I do believe you can resolve this issue by performing a software repair to the handset.

Please follow the instructions to perform this task.

http://www.sonymobile.com/global-en/tools/pc-companion/ 

To repair the phone software

1.     Install PC Companion on a Windows PC from Support 

2.     In PC Companion, under Support Zone and click Start. 

3.     Under Phone Software Update, click Start.

4.     Click repair phone.

5.     Follow the on-screen instructions. 

I apologize for any inconvenience this may cause.


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Zarul
Visitor

i've got this error...sony engine update failure (error 2003) Slightly_frowning_Face

Jake-SonyXperia
Champion

I suggest you update Java on the PC, as this should help resolve the issue.

www.java.com

Or simply update Java through the PC directly.


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niaz93
Visitor

Please help. I also have the same problem. But i cant repair my phone because it won't connect to pc companion. Please help me. thanks

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