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Xperia L unresponsive

Dt1974
Visitor

Xperia L unresponsive

After being advised updates were available they were started but now a Daley type character appears on screen which is unresponsive. Any help appreciated
3 REPLIES 3
gwhispererz
Champion

Hi, not sure what you meant. However, if you are facing problem after an update, the best solution is to repair the software.

Dt1974
Visitor

Hi sorry meant to read Dalek, literally cannot do anything with the handset, a battery pull just takes us back to same screen, Sony icon appears then just yellow icon with sphere spae in middle. Been like it for 6 hours now
gwhispererz
Champion

Please proceed to repair phone software with PC Companion or Sony Update Service.