Xperia L unresponsive

[Dt1974]

After being advised updates were available they were started but now a Daley type character appears on screen which is unresponsive. Any help appreciated

[gwhispererz]

Hi, not sure what you meant. However, if you are facing problem after an update, the best solution is to repair the software.

[Dt1974]

Hi sorry meant to read Dalek, literally cannot do anything with the handset, a battery pull just takes us back to same screen, Sony icon appears then just yellow icon with sphere spae in middle. Been like it for 6 hours now

[gwhispererz]

Please proceed to repair phone software with PC Companion or Sony Update Service.