Xperia L speaker problem

[abouzeid007]

Hi all , i have a problem that somtimes occures when i recieve a call while mobile ringing speaker sound have a strange sound like tunning or zzzzz with the ringtone... Then i open walkman volume reduced and donot change .. Problem dissapeared when i restart the phone .. Thanks

[Jake-SonyXperia]

Hi abouzeid007,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

With the information supplied, I suggest you first try using the handset in safemode and advise us if the issue continues.

Safemode instructions

Let us know how this goes.

[kambli]

*#*#7378423#*#*

type this code on your mobile and it will take you to the service menu where in you will be able to test your speaker..if the sound from the speaker is not audible or if there is any disturbance you can take your mobile to the nearest service center and get your problem solved..

[abouzeid007]

Thanks jack. Kambli... I tried speaker test works well as i said Problem solved when i reboot my phone ... But after some days it comes back when mobile ringing

[Jake-SonyXperia]

Have you by chance tried performing a software update or repair on the product? As this may be related to a software issue. Use the instructions below to perform a software repair/update.

1. Download the PC Companion software from PC Companion and install it on your PC.
2. Install and open PC Companion then select Support Zone.
3. Phone Software Update.
4. Start.
5. Repair Phone
6. Continue
7. Accept data removal
8. Next
9. Wait for prepare
10. Select Phone
11. Follow the connection steps

let me know how you get on.

[abouzeid007]

till now it works well, if problem come back i will try your answer , Thanks