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I forgot the password of my phone after a long time not used
How do I formated him

Thommo

Switch off your phone and unplug from Pc

Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down - This should start the repair or reformat process

_alexdon_

@Thommo wrote:

Switch off your phone and unplug from Pc

Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down - This should start the repair or reformat process

If PCC does not work,use sony update service:

http://www.sonymobile.com/gb/tools/update-service/

alexdon