xperia j touch screen problem

[2691arvind]

Hi Sony,

     I bought my Sony Xperia J on Feb 2013. Now am facing touch issues. I couldn't type a text and any application i tap on, it doesn't select it. It also at times does not respond totaly, the phone becomes static. The phone is very slow with its response time is very bad.If i give my mobile in service center for the Touch screen issue and slow response time/ no response, will the service be provided for free?- Please help me.

[Johan]

I suggest that you try to run a software reinstall using SUS.
http://www.sonymobile.com/gb/tools/update-service/

If the problem still remains you should contact your local support team, to have the phone examined and fixed at an repair center.
http://www.sonymobile.com/global-en/support/contact-us/contact-info/

The repair center will examine the product and check if this is within warranty or not, but as long as you haven't passed the warranty period and personally damaged your phone you should be fine.

[Heikowag]

Hey, i had the same problem with my Xperia J. A recalibration of the touchscreen solved my problem. You can download the software i use here http://forum.xda-developers.com/showthread.php?t=2068082. Your phone does not need to be rooted, so in general it should not harm your device. But no garantee

[recallebration]

how do i recallebrate my experia j

[_alexdon_]

You need to take it into service for that.

[recallebration]

how do i download it i get error from windows

[recallebration]

people are saying i can download a file but i my screen dont work for me to do it via phone

and computer says error

[recallebration]

because its a apk file

[_alexdon_]

Stop spamming,use the edit button.You could try and download sony update service,but that will reinstall your software.

[recallebration]

ive done that to no avail how do i open a akp file